FAQ's

ARE THE MEALS DELIVERED FRESH OR FROZEN?

FRESH!  Oh so fresh.   Our organic meals are prepared, cooked, chilled and packed in time for shipping to you fresh on Wednesday each week.  They travel in specially designed boxes with insulated lining to keep them cool.  You will receive them fresh and in excellent condition to be put in your refrigerator as soon as they arrive.

 

DO YOU DELIVER NATIONWIDE?

COVID-19 MESSAGE: Unfortunately during Alert Level 4 we cannot deliver to rural addresses
Local agents and collection points are open from Alert Level 3

YES.  Nationwide delivery is provided by NZ Couriers to ensure prompt and efficient delivery.  HOWEVER . . .

Urban Delivery Nationwide

We use NZ Couriers to deliver the meals to you.  This will take 1 to 2 days after leaving our Christchurch based kitchen depending on where you live

Rural Delivery

We do not deliver to rural addresses, however we can deliver to your nearest NZ Courier Agent/Collection Point.  You must enter the Agent/Collection Point address in the shipping address when you place your order.

The main reason behind this is the time your meals will spend in a courier depot.  They need to get to you and your fridge as quickly as possible.

To find YOUR NZ Courier Agent or Collection Point please click on the link below

https://www.nzcextras.co.nz/nearestlocation/

 

HOW LONG WILL THE MEALS LAST?

Our organic meals are chilled and sealed immediately after cooking to lock in the freshness. They are sent to you fresh and are guaranteed for 8 days after the shipping date.  On arrival to your home they should be refrigerated immediately and once opened should be consumed within 24 hours.

 

WHERE DO THE ORGANIC VEGETABLES COME FROM?

Oamaru Organics Vegetable Farm

All our vegetables are grown on our very own organic vegetable farm just out of Oamaru.  Oamaru Organics is the largest organic vegetable farm in the South Island.  Nigel Clark and his dedicated team tend to the crops daily to ensure that they are the best produce possible and only the best of the best gets sent to our kitchen - as you can imagine:) 

If you are driving past on SH1 south of Oamaru check out our farm gate stall at 469 Alma Maheno Road, you'll be impressed!

 

WHERE DOES THE ORGANIC MEAT COME FROM?

Chicken - is sourced from the Bostock Brothers Organic Free Range Chicken Farm, Hastings - a highly regarded organic farming company.

Beef/Lamb - is grown in Clearwater farms just out of Geraldine with the pastures and all processes meeting the high quality organic label requirements.

 

WHY IS ORGANIC BETTER THAN NON-ORGANIC OR CONVENTIONAL FARMING FOR YOUR HEALTH?

Organic means that the produce has been farmed and harvested without the use of added chemicals, synthetic pesticides, herbicides and insecticides.  But it is not just the absence of chemicals, it is the health of the soil and surrounding environment that the produce is grown in that make our organic produce second to none. Our organic produce is without genetic modification (GMO) - chemicals that remain on the product long after its harvested and are left in the soil and the surrounding environment. Organic production, sustainable, healthier and creating a better environment for ourselves and future generations.